FAQ

Can I stay at another hotel?

We strongly encourage all of our guests to stay at the All-Inclusive Hyatt Ziva Cancun. We would like to spend as much time as possible with our guests and it will be cost prohibitive to do so if you stay at an offsite resort. (Half Day Passes are $105/person and Full Day Passes are $180/person)

Can I bring my kid(s)?

Yes! Kids are welcome at the Hyatt Ziva Cancun and at our Wedding and Reception. The resort has a KidZ Club and kid’s water play area. Babysitting services are offered at an additional cost.

Is there a minimum stay?

No. The Hyatt Ziva Cancun does not have a minimum stay requirement. Jeff and I plan to stay a full week as this will also be our honeymoon. Guests are welcome to stay for as long as they wish.

What dates are you staying?

Jeff and I plan on staying from Thursday, 2/13/20 through Wednesday, 2/19/20.

Do I need a passport?

Yes. You will need a valid passport to attend our wedding in Cancun, Mexico.

What’s included at this All-Inclusive resort?

Dining at 8 restaurants and buffets, unlimited cocktails, spirits, beer, wine, and soft drinks at 7 lounges and bars, 3 infinity pools, daily and nightly entertainment, live music, and performances, Wi-Fi, 24-hour fitness center, taxes and gratuities.

What’s not included?

Spa and salon services, babysitting, professional photography, select cabana rentals, and airport transfers are available onsite at an additional cost.

How do I get there?

Fly into Cancun International Airport (CUN) and ground transportation is available to the resort. For more information go to Accommodations & Transportation.

Do you have a gift registry?

No. Please refer to our Registry page for more information.

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